Privacy Policy

We collect personal information from clients and website visitors for the purposes of providing software quality assurance services, responding to enquiries, and processing payments. The personal information we collect may include your name, email address, phone number, company name, job title, and payment information. We do not collect any sensitive personal information.

We use the personal information we collect to provide and continuously improve our QA services, communicate with clients and website visitors, process payments, and comply with legal requirements. We do not use your information for any purpose beyond delivering the services you have requested.

We do not sell, rent, or share personal information with third parties for marketing purposes. We may share personal information with trusted service providers who perform services on our behalf — such as payment processors and email providers. We may also share personal information where required by law or to protect our legal rights.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely delete or anonymise it.

We take appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. We use encryption and industry-standard security practices to protect any sensitive information handled through our services.

You have the right to request access to your personal information, as well as the right to request correction, erasure, or restriction of processing. You also have the right to object to processing and the right to data portability. Our privacy practices comply with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. To exercise any of these rights, contact us at hello@tatylab.com.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify clients and website visitors of any material changes. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at hello@tatylab.com. We will respond to your enquiry as soon as possible and within 30 days at most.